NIU Marine case study

NIU Marine · Artificial intelligence · 2025

Predicting maintenance beforethe vessel tells you it is late

Client
NIU Marine
Services
AI, App development
Duration
9 months
Team
1 lead, 4 engineers
  • 18d

    average early warning before a failure

  • 31%

    fewer unplanned dry-dock days

  • 100%

    of the scheduling view works offline

  • 6

    vessel classes covered by one model

01 — The challenge

The telemetry was already there. Nobody could act on it.

Sensors had been streaming for three years into a store nobody queried. Maintenance still ran on a fixed calendar, which meant servicing vessels that were fine and missing ones that were not.

Any tool had to work at the dock, where connectivity is unreliable and nobody is going to wait for a page to load.

Constraint

Must work fully offline at the dock

Constraint

Crews would not adopt a second login

Constraint

Predictions had to be explainable to engineers

Working session

02 — What we did

Earn the crew's trust before automating anything.

  1. 01

    Backtest against three years of history

    Before anyone saw a prediction, we showed the model would have caught the failures that actually happened — and admitted the ones it would have missed.

  2. 02

    Offline-first, not offline-tolerant

    The scheduling view is built to work with no signal and reconcile later. That is the difference between a tool crews open and one they do not.

  3. 03

    Explain every flag

    Each prediction shows the readings behind it, so an engineer can overrule it with a reason the model learns from.

  4. 04

    Ship to one class, then widen

    One vessel class ran the whole season before we extended to six. Nothing about the rollout required a leap of faith.

Got a bottleneck you can't quite name yet?

That's usually the best time to talk. Thirty minutes, no pitch deck.